Flexible Plans, Unlimited Users.

A workflow run is counted every time a new process instance is initiated. For example, if a user submits a leave request form that triggers a multi-step approval workflow, that counts as one run—regardless of how many approval steps or automated actions happen within that specific process.

We don’t believe in hard paywalls that disrupt your business. If you exceed your limit, your forms and workflows will continue to operate normally. We will notify your account admin, and you will be billed a standard overage rate per 100 extra runs at the end of the billing cycle. If you consistently exceed your tier, our team will work with you to upgrade to a more cost-effective plan.

Yes! Choosing annual billing saves you up to 20% compared to month-to-month plans. We also offer special discounted pricing for verified non-profits, educational institutions, and open-source contributors. Contact our sales team for details.

In our Public Cloud environment, we utilize strict logical separation (multi-tenancy) ensuring that your data, forms, and users are completely invisible and inaccessible to other tenants. All data is encrypted both in transit (TLS 1.2+) and at rest (AES-256).

For organizations with strict regulatory requirements like HIPAA, SOC 2, or specific governmental data residency laws, we strongly recommend our Private Cloud or Self-Hosted deployments. Private Cloud gives you physically isolated infrastructure (dedicated databases and compute) managed by our team, while Self-Hosted allows you to run formsflow.ai entirely behind your own firewall or in an air-gapped environment.

Absolutely. formsflow.ai features built-in identity management powered by Keycloak. We support OpenID Connect, SAML, and OAuth2, allowing seamless Single Sign-On (SSO) integration with Active Directory, Azure AD, Okta, Google Workspace, and more (Available on Professional tiers and above).

Yes. Because formsflow.ai uses the same core architecture across all deployments, you can easily export your form definitions, BPMN workflow models, and data from our Public Cloud and import them into your own Self-Hosted or Private Cloud instance with minimal friction.

While direct 1:1 automated imports aren’t always possible due to differing proprietary architectures, formsflow.ai’s intuitive drag-and-drop builder and BPMN-standard workflow engine make recreating legacy processes fast. For enterprise migrations, our Professional Services team offers custom migration mapping and implementation support to ensure zero downtime.

The open-source version of formsflow.ai provides the incredible core technology (Form.io, Camunda, Redash, Keycloak) and is great for developers who want to build and maintain everything themselves. However, the Commercial and Enterprise versions include crucial business features: True multi-tenancy (managing multiple departments/clients from one instance), advanced analytics, commercial enterprise connectors, pre-built form templates, guaranteed SLAs, and dedicated technical support. Buying Commercial means you’re paying for enterprise readiness, security assurances, and team productivity, rather than spending engineering hours maintaining open-source infrastructure.